FAQ

Yes, we ship all over the world. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-6 business days to arrive. Delivery details will be provided in your confirmation email.

Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package in real-time.

If your package is delayed or lost, please contact our customer support team as soon as possible. We will help track your order and ensure you receive your product.

If your order has not yet been processed, we may be able to update your shipping address. Please contact us immediately to request any changes.

Most packages are delivered to your mailbox or doorstep. For high-value orders, a signature may be required upon delivery.

If your sleep sack arrives damaged, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.

You can contact us through our contact page! We will be happy to assist you.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Yes! Our carriers are fully adjustable to fit a wide range of body types, ensuring a comfortable fit for moms, dads, and other caregivers.

Our carriers support multiple positions: front-facing, inward-facing, back carry, and hip carry, allowing you to choose the most comfortable option for you and your baby.

Absolutely. Our carriers are certified by the International Hip Dysplasia Institute as hip-healthy. They provide proper support for your baby's hips and spine while ensuring your comfort with padded straps and ergonomic design.

The carrier features padded shoulder straps, a breathable mesh back panel, and an ergonomic design that evenly distributes weight to reduce back and shoulder strain.

Yes! Our carriers are designed to evenly distribute your baby's weight, offering excellent lumbar support to alleviate pressure on your back and shoulders.

Safety is our priority. Our carriers are made from high-quality, baby-safe materials and are designed to keep your baby in the recommended "M" position to promote healthy hip development.

The carrier is equipped with durable, safety-tested buckles and straps that are easy to use and provide a secure fit.

Yes, our carriers are certified by the International Hip Dysplasia Institute and meet all required safety standards.

Yes! Our carriers are designed for quick and easy setup, even when you're on your own.

Adjustments are simple with our intuitive straps and buckles, allowing you to switch seamlessly between caregivers of different sizes.

Yes, the carrier is machine washable, making it easy to clean and maintain for everyday use.

Definitely! Our carriers are lightweight and foldable, making them perfect for travel and storage.

We offer a 30-day satisfaction guarantee. If you’re not completely happy with your carrier, you can return or exchange it hassle-free.

Yes, our carriers come with a 1-year warranty, covering manufacturing defects for peace of mind.

Our carriers combine affordability, high quality, and ergonomic design, offering unparalleled comfort and safety for both you and your baby.

The waist size fits up to 55 inches (140 cm).

If you have any further questions, feel free to contact our customer support team.

The sleep sack's weight varies depending on the size:

• 0-6 months: Approximately 0.5 kg (1.1 lbs)
• 6-12 months: Approximately 0.6 kg (1.3 lbs)
• 12-24 months: Approximately 0.7 kg (1.5 lbs)
• 24-36 months: Approximately 0.8 kg (1.7 lbs)

Yes, the sleep sack is machine washable. We recommend washing it in cold water on a gentle cycle and laying it flat to dry to maintain its quality.

The sleep sack is crafted from 100% soft, breathable cotton, ensuring comfort and safety for your baby.

Absolutely. The Dream Weighted Sleep Sack is designed with your baby's safety in mind. It provides gentle, evenly distributed weight to promote relaxation and better sleep without restricting movement.

The sleep sack is made from breathable materials to help regulate your baby's body temperature. However, it's important to dress your baby appropriately for the room temperature and monitor them to ensure they remain comfortable.

The sleep sack comes in four sizes:

• 0-6 months: Suitable for babies weighing 3-7 kg (6.6-15.4 lbs)
• 6-12 months: Suitable for babies weighing 7-10 kg (15.4-22 lbs)
• 12-24 months: Suitable for toddlers weighing 10-13 kg (22-28.7 lbs)
• 24-36 months: Suitable for toddlers weighing 13-16 kg (28.7-35.3 lbs)

The gentle weight of the sleep sack mimics the sensation of being held, which can help calm your baby, reduce startle reflexes, and promote longer, more restful sleep.

Yes, the breathable cotton material makes the sleep sack suitable for year-round use. Adjust your baby's clothing layers underneath to ensure they remain comfortable in different seasons.

We offer a 30-day return or exchange policy if, for any reason, you are not satisfied with your order. Additionally, the sleep sack comes with a 1-year warranty against manufacturing defects.

If you have any further questions, feel free to contact our customer support team.